Booking & Deposit Policy v2.0 — effective June 30, 2026

Booking and Deposit Policy

Emily SkinCare & Spa uses appointment deposits to hold appointment times for physical, in-person skincare services in Kearney, Nebraska.

Deposits

A $25 deposit is required to reserve your appointment time. Your deposit is applied to your service total, and the remaining balance is due at your appointment.

Rescheduling

We’re happy to reschedule. If you cancel or reschedule at least 48 hours before your appointment start time, your deposit can be transferred one time to a future appointment.

Refund Instead of Rescheduling

If you prefer a refund rather than rescheduling, we refund $20 of your $25 deposit. A $5 booking fee is non-refundable and helps cover booking, payment-processing, and administrative costs.

Less Than 48 Hours, No-Shows, and Missed Appointments

Cancellations made less than 48 hours before the start time, missed appointments, and no-shows forfeit the deposit.

If We Cancel or Reschedule

If Emily SkinCare & Spa cancels or reschedules your appointment, we will first help you move your deposit to a new date and time. If you prefer a refund instead, we refund your full $25 deposit, unless otherwise required by law.

Refund Timing

Approved refunds are processed through Square. Timing depends on Square and your card-issuing bank. A pending refund may appear within 1–3 business days, and the completed refund may take up to 4–14 business days to appear on your original payment method.

Pending Confirmation

If an appointment cannot be finalized automatically, the app or website may show a pending confirmation status and support reference. If your deposit was received, you should not be asked to pay again for the same booking intent.

Duplicate Payment Protection

The app and website are designed to block duplicate deposits for the same booking intent.

Legal Rights

This is a deposit policy for in-person skincare services. Where local law provides greater rights, those rights apply.

Booking Questions

For appointment, deposit, cancellation, or no-show questions, contact Emily SkinCare & Spa support.

Booking & Deposit Policy v2.0 — effective June 30, 2026