Support and contact
We’ll help you with appointments, deposits, and app questions.
For booking, deposit, account, privacy, or support questions, contact Emily SkinCare & Spa. If you see a support reference in the app, include it in your message.
3512 2nd Ave
Kearney, NE 68847Get Directions
How we can help
Clear support for real-world skincare appointments.
For appointment, deposit, or booking questions, contact Emily SkinCare & Spa. For privacy or account deletion requests, contact support and include the email used for your app account when helpful.
Appointment deposits are handled through Emily SkinCare & Spa booking flows when available. Refunds are manual and follow the current Booking & Deposit Policy.
Bilingual support
English and Spanish are welcome.
Emily welcomes messages in English or Spanish. The studio is located at 3512 2nd Ave, Kearney, NE 68847 and welcomes clients from Kearney, Nebraska and nearby communities including Grand Island, Hastings, Lexington, Holdrege, Shelton, Gibbon, Ravenna, and Elm Creek.
Booking questions
Ask about appointment options, service selection, and what to expect before your visit.
Deposit and refund questions
A $25 deposit reserves your appointment time and applies to your service total. If you cancel or reschedule at least 48 hours ahead, you can transfer your deposit once or request a $20 refund; the $5 booking fee is non-refundable. Refunds are reviewed and processed manually through Square.
App and account help
Contact support for account access, account deletion, privacy, or booking reference questions.